Understanding the ShopForPerfumes Return Policy

When it comes to returns, ShopForPerfumes strives to provide a seamless experience for its valued customers. We understand that sometimes expectations may not align perfectly with reality, and you may wish to return a product. Here’s what you need to know:

  1. Eligibility Criteria for Returns : To initiate a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.
  2. Time Frame for Returns: ShopForPerfumes allows you to initiate a return within 3 days of the purchase date. If 3 days have gone by since your purchase, unfortunately, we may not be able to offer you a refund or exchange.
  3. Return Process: To initiate a return, please contact our customer support team with your order number and details about the product you would like to return. They will guide you through the necessary steps and provide you with a return authorization if your request meets the eligibility criteria.
  4. We will accept return of Retail Packs only if they are in the same condition as we sent them ( Sealed in its Original Packing). We won’t accept return or replacement if the cellophane is tampered  and you did not like the product or find it weak or any other reason. We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:
    1. The item may be damaged during transit.
    2. That a wrong item is delivered to you.
    3. There might be a manufacturing defect.

ShopForPerfumes Refund Policy Unveiled

Refunds are designed to ensure your satisfaction even if a product doesn’t quite meet your expectations. Here’s what you need to know about our refund policy:

  1. Refund Options Depending on the situation, ShopForPerfumes offers two main options for refunds:
    • Original Payment Method: If your return is approved, your refund will be processed to your original method of payment within a reasonable amount of time.
    • Store Credit: In certain cases, you might opt for a store credit instead of a refund to explore other delightful products in our collection.
  2. Refund Processing Time Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. The approval or rejection of your refund will also be communicated at this stage. If approved, the refund will be processed promptly.
  3. Late or Missing Refunds If you haven’t received your refund within the expected timeframe, please check your bank account first. Then, contact your credit card company or bank, as there may be processing time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at Sonali@shopforperfumes.com.

Supporting Your ShopForPerfumes Experience

At ShopForPerfumes, we believe in delivering exceptional customer service at every step. If you have any questions or concerns about our return and refund policy, don’t hesitate to reach out to our dedicated customer support team. We’re here to ensure your experience with us remains nothing less than wonderful.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Need help?

Contact us at sonali@shopforperfumes.com for questions related to refunds and returns.

Shipping Policy

At ShopForPerfumes, we strive to ensure a seamless and delightful shopping experience for our valued customers. Please find below details regarding our shipping and delivery policies:

Shipping Destinations:
We currently offer shipping to addresses within India. Unfortunately, we do not ship internationally at this time.

Shipping Methods:
We provide several shipping options to cater to your needs. The available methods include standard shipping, express shipping, and overnight shipping depending on Pincode.

Processing Time:
Orders are processed within 1-2 business days of being placed. Please note that this processing time is separate from the shipping time.

Shipping Time:
The delivery time depends on the shipping method selected during checkout. Standard shipping usually takes 1-15 business days, while express shipping may take 3-4 business days. If you opt for overnight shipping, your order will be delivered the next business day.

Order Tracking:
Once your order is shipped, you will receive a confirmation email containing a tracking number. This allows you to monitor the status and location of your package in real-time.

Shipping Costs:
Shipping costs are calculated based on the weight of your order and the selected shipping method. You can view the shipping charges during the checkout process before completing your purchase.

Free Shipping:
We offer free standard shipping on orders over Rs.2999/- within the India. This promotion is automatically applied at checkout.

Delivery Delays:
While we make every effort to ensure timely deliveries, unforeseen circumstances such as weather conditions or carrier delays may affect delivery times. We appreciate your understanding in such situations.